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Anonymous User
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Roku 4K (2022) - Dolby 5.1 Surround Sound not available Live TV

I bought the new Roku 4K (Dolby Vision 2022) steaming stick today as I've been having problems with the NOW app on my LG TV. 

 

On demand TV is fine. Full HD and 5.1 DD. However, live TV (Entertainment/Movies) is only in stereo, and HD I suspect.

 

There was a similar issue the tail end of 2019 (Roku 4k/LG TV) where live TV was in full HD with 5.1 DD, but on demand was HD in stereo.

 

I also have Google TV and casting to that via my phone I get Full HD 5.1 DD for live content.

 

Now App : 6.5.8

Roku OS : 10.5.1 build 4066CU

ISP : Virgin Media/SMARTY (3)

 

 

1 ACCEPTED SOLUTION
Anonymous User
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Just a quick update should anyone else have the same issue.

 

I discovered there are 2 audio tracks available when watching live content. Seems to always default to stereo though so needs to be changed every time.

 

Basically you just need to select the second English audio track under the subtitles menu during playback.

 

How this help anyone else with the same issue!

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1 REPLY 1
Anonymous User
Not applicable

Just a quick update should anyone else have the same issue.

 

I discovered there are 2 audio tracks available when watching live content. Seems to always default to stereo though so needs to be changed every time.

 

Basically you just need to select the second English audio track under the subtitles menu during playback.

 

How this help anyone else with the same issue!