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Anonymous User
Not applicable

‎27-01-2019 12:10

Refund

I have cancelled my pass however I've been charged and I do not use it I would like a refund as I do not wish to use my now TV at the moment as I have sky.

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commanda6
Legend 5
Legend 5

‎27-01-2019 15:09

@Anonymous User wrote:

I have cancelled my pass however I've been charged and I do not use it I would like a refund as I do not wish to use my now TV at the moment as I have sky.

Hi @Anonymous User 

Your best bet is to fill in the form at the link below. Remember to give as much detail as you can

https://account.nowtv.com/payments/query/incorrect-charge

Hope this helps you outSmiley Happy

 

I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
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