Thanks for raising this, it’s been driving me mad.
I lost access through my Samsung tv as they don’t support the app anymore (old tv),but then I realised that I could use my now box at the end of last season and was very happy...And now I’m back to watching on my iPhone se screen! Not ideal, hopefully you get an answer. 🙂
I’ve had emails today from both NOW TV and MLB both saying they’re escalating the issue further. I think the more of us that report it, the quicker we might get a resolution. But right now I’m pretty ticked off I have to watch it on my phone!