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DawnWatson
Advocate

Problems with Netflix app

Can you uninstall and reinstall the Netflix app. Mine is launching in Spanish. I can exit the app but when I load it again it doesn't give me the option to enter my details - just launches at the profile page in Spanish.

 

Thanks!

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schnapps Legend 5
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Re: Problems with Netflix app

Hi @DawnWatson 

 

If you have a NowTV stick or Box you can remove the Netflix App and reinstall it again by following these quick instructions below.

 

Go to My Apps section on the stick menu and highlight the Netflix App, then press the star *button on the remote which will give you the option to remove the App.

 

Once the Netflix App is removed, Go to Apps Store and highlight the Netflix App, then press the OK button on the remote and you should see the option to Add the Netflix App again.

 

Just be aware that if you remove the Netflix App you will have to sign back into the App again with your Netflix Account details.

 

Don't know why it showing Spanish unless there is something in the Netflix App settings on your account (have you tried to log in on the Netflix website online).

 

 

 

View solution in original post

2 Replies
Highlighted
schnapps Legend 5
Legend 5

Re: Problems with Netflix app

Hi @DawnWatson 

 

If you have a NowTV stick or Box you can remove the Netflix App and reinstall it again by following these quick instructions below.

 

Go to My Apps section on the stick menu and highlight the Netflix App, then press the star *button on the remote which will give you the option to remove the App.

 

Once the Netflix App is removed, Go to Apps Store and highlight the Netflix App, then press the OK button on the remote and you should see the option to Add the Netflix App again.

 

Just be aware that if you remove the Netflix App you will have to sign back into the App again with your Netflix Account details.

 

Don't know why it showing Spanish unless there is something in the Netflix App settings on your account (have you tried to log in on the Netflix website online).

 

 

 

View solution in original post

DawnWatson
Advocate

Re: Problems with Netflix app

Thanks! Uninstall and reinstall solved the problem. All very odd. Thanks for taking the time to answer 🙂