03-09-2019 20:27
Hi any suggestions please, joined nowtv broadband and can't cast without constant buffering,also cant email in kitchen, I had talktalk before and had no problems with them. My speed as with talktalk is around 6/7 can't get fibre were we are.
04-09-2019 13:28 - edited 04-09-2019 13:29
@Anonymous User
6/7 is just marginally acceptable, casting adds extra demands, and with weak WiFi, you have the perfect storm here.
One or more of the devices here may help with the weak WiFi.
If casting still buffers after that, see if you can use a direct device so you don’t have to cast, e.g. a NowTV Stick on your TV instead of casting the NowTV app from a phone or tablet.
04-09-2019 18:59
04-09-2019 22:05
@Anonymous User
NowTV is great when it works, as it usually does for me.
But I could wish they were more responsive when things go wrong for people.
11-09-2019 10:21
Hi rob, thanks, some suggested unsychronizing 2.4 and 5 rename each one by adding 2.4 etc at end of original name so you know which channel your on, did this and there is an improvement.
I am channel 7 at the moment and will be trying the others.
11-09-2019 11:14
so poor! i wanna cry! and there is no one to help. no one to call! I made really bad choice of choosing now tv
13-09-2019 15:30
@Anonymous User
Nobody can help you unless you say what the problem is 😥
13-09-2019 15:43
13-09-2019 16:17
Hi @Anonymous User
This Community, largely replied on by volunteers, customers like yourself, can answer all sorts of questions without keeping you on a chat line for ages.
But we can’t handle billing and account queries, for which you have no alternative but to use Live Chat.
You have said above that getting in touch with Live Chat is unsatisfactory (as we know it can be), but you still haven’t said why you are trying.
If you want to carry on ranting, be my guest, if it makes you feel better. But I shan’t reply again.
However, if you want want some help, and you have a query that is not to do with billing or your account (and even some that are), then please calm down and state it here, and we can see where to go from there.
14-09-2019 1:06