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Anonymous User
Not applicable

Parental PIN can't set up or change

Trying to select a programme I was prompted for a parental PIN. Never used or set that up and don't need as I am not a parent.

 

So I came on here and went into 'settings' to try to set up. Prompts for Now TV password. Now TV password entered and NOTHING happens. Tried this about 20 times. NOTHING happens. Changed password. Entered new password and NOTHING happens. Impossible to change or set up password.

 

Seems impossible to contact customer support at Now TV.

 

Anyone else had this problem? Any suggestions?

 

Thanks

3 REPLIES 3
Anonymous User
Not applicable

..'impossible to change or set up PIN' i meant!

Anonymous User
Not applicable

I use player on iPad when I set up Pin in now TV settings and went to watch live TV on player it's says - parental PIN isn't correct... changed many times - the same.

gavs82008
Legend 5
Legend 5

@Anonymous User @Anonymous User 

Hopefully this link is of some help for the parental pin

https://help.nowtv.com/search/Parental%20pin

FYI that I do not work for NOW, just a NOW customer trying to help