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Anonymous User
Not applicable

New to NowTV - Apple login forbidden (1610)

Signed up Now TV and not a great start tbh with my Apple TV (latest version). I can't login. I get Apple login forbidden (1610). I have carried out the following:

 

1) Deleted app

2) rebooted Apple TV

3) Install app

 

That didn't work so I changd my login details and did it all again without joy. I don't want to reset my Apple TV if it means installing all my Apps again. 

 

I have searched the forums without luck. I would like to contact Now TV but they are using COVID19 as an excuse to withdraw support. 

 

This is really dire. Hope the content is better than the app and service. 

 

Can any one help???

1 REPLY 1
RoyB
Legend

The current limitations of NowTV on AppleTV are well-known and long-standing.

 

Do you have any other device you can watch it on?

If not, then a NowTV Stick is your best bet, or a Roku Stick for greater versatility at a slightly higher price.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.