Netflix app won’t load on NOW TV box

[Anonymous User]

So my Netflix app won’t load on my NOW TV Smart Box.

I click the app to open it, it shows the classic ‘Netflix’ in red with black background and then just goes back the NOW TV app page 

I have uninstalled and reinstalled the Netflix app. Checked for updates. Tested my internet connection (other streaming services are working fine) and I am going crazy here.

The live chat is not on for obvious reasons and it’s not an issue on Netflix’s side. 
The app on my box is the only way I can use Netflix so I’m basically paying for nothing right now

Anyone out there have the same issue or a fix?!

Please help!

[Anonymous User]

Hurray I can get into Netflix. The fairies must have fixed it last night. Let’s hope the Corona virus can be fixed tonight. Letting the world move into a new good era.

Thanks 

[Anonymous User]

I thought it was just me! Been having the same problem and tried everything you have also. Still no luck! 

[Anonymous User]

Have you updated the app?

[Anonymous User]

They've released a tweet to say if you update the Netflix app it will work. I was having the same problem, checked for updates it said none were available but then when I clicked on the app it worked fine. 

[Anonymous User]

Having the same issue, reloading the app and box isn't making any difference