cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
NOWViewer
Advocate
‎26-01-2023 19:18

NOW TV Guide channel ordering

Is there any possibility that NOW could update the ordering of the channels in the TV Guide to align with Sky?

Sky

  • Sky Showcase
  • Sky Witness
  • Sky Atlantic
  • Alibi
  • GOLD
  • Comedy Central
  • Sky Max
  • Sky Comedy
  • Sky Documentaries
  • Sky Crime
  • Sky HISTORY
  • Sky Nature 
  • MTV
  • Sky Arts
  • Sky Sci-Fi
  • Sky News
  • NBC News NOW

NOW

  • Sky Showcase
  • Sky Atlantic
  • Sky Max
  • Sky Witness
  • Alibi
  • GOLD
  • Sky Comedy
  • Comedy Central
  • MTV
  • Sky Documentaries
  • Sky Crime
  • Sky Nature
  • Sky HISTORY
  • Sky Sci-Fi
  • Sky News
  • NBC News NOW
  • Sky Arts
0
7 Replies
redchiz1
Elite 3
‎26-01-2023 19:33

Nope. 🙂

0
gavs82008
Legend 5
Legend 5
‎26-01-2023 19:45

 

@NOWViewer 

Only one way to find out by emailing support. See below picture for the email address.

0BDED337-E983-454D-8894-A599CF2AB052.jpeg

FYI that I do not work for NOW, just a NOW customer trying to help
0
RoyB
Legend
‎10-02-2023 22:46

@NOWViewer 

This is perhaps a question you should ask of BT, as they control this aspect of the YouView TV Guide.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
If you take an offer that comes with a ‘free trial’ of Boost or another Membership, Cancel them straight away. You will still get the full duration of the trial, and if you decide you do want to continue with one or another of the trial products, just revisit the Cancel, and UnCancel it.
0
NOWViewer
Advocate
‎10-02-2023 22:49

In response to RoyB

@RoyB 

My question has nothing to do with BT.

I'm asking about the NOW TV Guide on both the NOW website and app.

0
gavs82008
Legend 5
Legend 5
‎10-02-2023 23:04

In response to NOWViewer

 

@NOWViewer 

Email support to see if it’s something that can be done. See below picture for the email address.

9EB343BF-A40A-4B41-96D7-257C82A520D1.jpeg

FYI that I do not work for NOW, just a NOW customer trying to help
0
RoyB
Legend
‎11-02-2023 17:51

In response to NOWViewer

Ah - that Guide…. I’ll get me coat.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
If you take an offer that comes with a ‘free trial’ of Boost or another Membership, Cancel them straight away. You will still get the full duration of the trial, and if you decide you do want to continue with one or another of the trial products, just revisit the Cancel, and UnCancel it.
redchiz1
Elite 3
‎11-02-2023 13:49

Why? What about others who may prefer it as it is? Or even the option to choose one's own ordering? 

0