cancel
Showing results for 
Search instead for 
Did you mean: 
kate131
Advocate

Re: ITV player issues

i have the same problem what have you tried to do to fix it ?

0 Thanks
Reply
kate131
Advocate

Re: ITV player issues

my serial number is 32558p221338

0 Thanks
Reply
Ah6
Advocate

Re: ITV player issues

Hi experiencing the same issues, SN is 325587028758

Thanks,

A

0 Thanks
Reply
Mandy6
Advocate

Re: ITV player issues

Hi ,
Not fixed , but I've found an alternative ,go to my apps and click on itv , and your good to go , hope this helps !
M


0 Thanks
Reply
Nessaa
Advocate

Re: ITV player issues

I've been having the same problem the past week how do I get it to work 


@Andy wrote:

@Lisatay187 @jmg55 Welcome to the community. There have been some similar reports and NOW TV are looking into the cause. In the meantime have you tried opening the ITV Hub from the My Apps screen and then searching for and watching the programme you want once the app is open.

That might work for you rather than clicking anything on the homescreen or the Catch-Up screen. 

Also if you could post the serial number of your box (found on the bottom) into this thread it would help NOW TV investigate

https://community.nowtv.com/t5/NOW-TV-Box-black/ITV-Hub/m-p/471169#M12126


 

0 Thanks
Reply
Andy
Legend 5
Legend 5

Re: ITV player issues

@Nessaa Welcome to the community. Until NOW TV and ITV work out the issue, you should be able to watch by going to the My Apps screen of the NOW TV box/stick and opening ITV Hub from there. You'll have to search/browse for the programme you want to watch manually. 

0 Thanks
Reply
Skharvey
Advocate

Re: ITV player issues

I was getting rather frustrated at bot bring abke

0 Thanks
Reply
annie69
Advocate

Re: ITV player issues

same problem here, been over a week now serial number on box is

32667K097043, any update yet ?

0 Thanks
Reply
tracey211
Advocate

Re: ITV player issues

same problem here

serial number = = 56872e878118

0 Thanks
Reply
Becca1974
Advocate

Re: ITV player issues

I cannot access the itv channel, it just keeps going back to apps, I am up to date with the system . Help please 

0 Thanks
Reply