27-07-2017 19:35
27-07-2017 20:46
@Anonymous User
Hi welcome to the fourm, firstly have you tried a few simple troubleshooting steps to resolve this ie, resetting the box itself, doing a software update or even deleting and reinstalling the app?
08-10-2017 15:17
I also have this problem too trying to watch live ITV programmes, very annoying and I have my Virgin media engineers out recently and they have checked my internet speed and it at its highest speed.
28-10-2017 22:15
Same problem, and it’s enough to make me cancel my subscription because I cannot enjoy watching live ITV because of it.
Catchup is 100% fine, only on live tv.
Very dissapointed.
10-11-2017 19:46