18-11-2021 18:34
I keep getting an IP address show up in my log which relates to sky. 94.11.146.100. Should i be getting this ?Also it keeps blocking me out on an app I use on my phone regularly saying the -'Internet is blocked parental controls appear to be blocking access'
18-11-2021 19:59 - edited 18-11-2021 20:02
Hi @Anonymous User
Are you a NOW Broadband customer ?
If so, have you tried changing the default PG Age 13 settings to something like Age 18 or Off under NOW Broadband Buddy on your online account ?
https://help.nowtv.com/article/broadband-buddy-troubleshooting
Not sure about the address number in your logs, where because i set Broadband Buddy to either 18 or Off and never been blocked by the Parental internet controls.
So never gone into it in more detail.
19-11-2021 23:26