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Anonymous User
Not applicable

IP Address

I keep getting an IP address show up in my log which relates to sky. 94.11.146.100. Should i be getting this ?Also it keeps blocking me out on an app I use on my phone regularly saying the -'Internet is blocked parental controls appear to be blocking access' 

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Are you a NOW Broadband customer ?

 

If so, have you tried changing the default PG Age 13 settings to something like Age 18 or Off under NOW Broadband Buddy on your online account ?

 

https://help.nowtv.com/article/broadband-buddy-troubleshooting 

 

Not sure about the address number in your logs, where because i set Broadband Buddy to either 18 or Off and never been blocked by the Parental internet controls.

 

So never gone into it in more detail.

Anonymous User
Not applicable
Thanks it worked!