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Anonymous User
Not applicable

I want to subscribe to Hayu but its not in my passes

Also when I try to activate the pass it says its unavailable

4 REPLIES 4
Anonymous User
Not applicable

Is this when you go to account ‘ manage and buy passes ?’ 

Anonymous User
Not applicable
Yeah this is via my passes on my account
RoyB
Legend

@Anonymous User 

 

What device is this on?

And are you a NowTV ‘combo’ customer?

 

These can have a bearing on whether you can subscribe to Hayu or not:-

 

https://help.nowtv.com/article/hayu-pass

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable
I’ve tried my Mac laptop, my iPhone and the now tv app via LG smart tv