cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Legend 5
Legend 5

Re: How do you get the demand5 or any apps on now TV

@Igiveup If you have the black Now TV box, then from the home page scroll down to 'App Store' and download any of the available apps.  They will then appear in 'My Apps'.  ITV and Demand 5 should already be in 'My Apps'.



If this has solved your issue please mark this as an accepted solution.

Those little green stars by my name mean that I'm a Community Contributor - not Now TV staff. I just try to help out if I can.

Highlighted
Advocate

Re: How do you get the demand5 or any apps on now TV

I have the black box with the Ethernet cable ... only just bought the box
I have scrolled everywhere and there is no My Apps anywhere ... any other directions to find them ...
thanks for replying by the way much appreciated

0 Thanks
Reply
Highlighted
Expert 2

Re: How do you get the demand5 or any apps on now TV

Using your remote, press the Sky Store button - That takes you the sky Store app.  On the white box it was the apps button which made like easier, but never mind.

 

Then use the left arrow button on the top left of your remote.  Keep pressing it until you get to the top menu  (not sure if it is one, two or three pushes)

 

Then scroll down and you get to the app store.  Press right on + pad and you see the available apps.  Navigate and press OK for all 4, iPlayer, Itv hub etc.

 

This is all from memory as I don't have remote/box to hand so forgive me if not 100% right.

Highlighted
Advocate

Re: How do you get the demand5 or any apps on now TV

Thanks have found what was wrong now ... LG telly needed to have a software update ... Smiley Happy

0 Thanks
Reply
Highlighted
Advocate

5 on demand

Hi. I don't no what's happening with 5 on demand. I've tired everything from in installing, resetting the whole box turning on and off and still nothing it won't even open. Please help me
0 Thanks
Reply
Highlighted
Community Manager
Community Manager

Re: 5 on demand

Hi @Andy19891989,

 

Thanks for posting.

 

Can you tell us if any other apps work for you? 

 

Does the 5 on Demand App give you an error message or just close?

 

You may want to try the following.

 

- update the software by following these steps

- try resetting your router.

 

Thanks

 

Simon

NOW TV Team

0 Thanks
Reply
Highlighted
Mentor

Re: 5 on demand

It's been a few days now I've tried to get on to demand 5 but always cannot connect to server😕 I've reset, updated, reset wifi...but not working..can it be resolved?
0 Thanks
Reply
Highlighted
Expert

Re: 5 on demand

@Florence7 I'd suggest if those steps haven't helped to contact Demand Five for assistance.
0 Thanks
Reply
Highlighted
Scholar

Re: 5 on demand

It's happening to me now, I've reset everything, but still get the "Unable to contact server, Please try again" Message 😞

0 Thanks
Reply
Highlighted
NOW TV Team
NOW TV Team

Re: 5 on demand

Hi @Dale-MGTF

 

If you have checked that the software is all up to date and reset your nowtv box the issue would need to be checked with demand 5

0 Thanks
Reply