14-10-2018 15:34
My demand 5 not working plays adverts then stops
16-10-2018 14:58
I am having the same problem accessing Demand 5 on my white box.
I am also having the identical problem with Demand 5 via Freeview Play on my Panasonic HDD recorder, so this is not solely a Now TV problem, but is presumably related to Demand 5.
Denand 5 works when viewed via the website on my laptop though.
12-10-2018 12:13
Thought it was just me. Sat through shedloads of adverts for nothing.
12-10-2018 15:10
Hi @Anonymous User @Anonymous User @Anonymous User @Anonymous User @Anonymous User
What nowtv device are you using, a white, black, smart Freeview, smart 4K or smart stick ?
The Demand 5 App seems to be playing fine on my nowtv 4K smart box.
Have you tried some of the basic stuff, like reboot both the router and nowtv box or stick by disconnecting the power for 30 secs.
Check for any software update on your nowtv device by going into the settings menu.
Removing the Demand 5 App and then re install the App again from your box / stick Apps Store.
12-10-2018 15:32
I'm using a black Now box and I've tried all of the above, rebooting, reinstalling, updating - nothing helps and NOWTV on FB say its a Demand 5 problem, yet its playing on every other device I've got, just not the NOW box.
12-10-2018 15:41
12-10-2018 15:58
Hi @Anonymous User @Anonymous User
Just dug out my old black nowtv box and Demand 5 is streaming fine for me over Ethernet on NowTV Fab Fibre.
Wonder if it's possibly an ISP router related conflict when using the Demand 5 App on NowTV boxes or stick ?
Out of curisoity who is your ISP to see if there is a pattern emerging or not ?