16-03-2015 19:25
Hi, if possible please could somebody confirm whether 'Demand 5' is down at the moment as i'm just getting a message 'Unable to contact server - please try again'
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It's not a major issue, but I would just like to confirm it's down so i don't waste time trying to getting it working.
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Thanks in advance 🙂
Solved! Go to Solution.
16-03-2015 19:33
Sorry, ignore me - it seems to be working again !
05-02-2016 10:15
@Anonymous User wrote:It now appears to be fixed.
It would have been nice if NOW TV had replied to tell us the status.
I even tweeted Demand 5 and they didn't reply either!
The NowTV box is a platform for the Demand 5 app so any issues with the app are to do with Channel 5. For example, normally one wouldn't expect Apple to sort out problems with an app that wasn't created by them,
18-02-2016 10:10
Since yesterday nothing will play on demand 5. All other catch up channels etc are ok.
I just keep getting a message saying try again later & thats it.
Anyone else got this problem?
Thanks
18-02-2016 11:19
@Anonymous User
Just turned on TV and checked - working fine for me.
18-02-2016 11:58
@Anonymous User
Demand5 app isn't the most reliable of services. As a first step you could try rebooting your broadband router and the powering down the NOW TV box for a couple of minutes, then trying again.
20-02-2016 13:53
Hi @Anonymous User
Thanks for your post
I have emailed you directly
Regards
Sue
NOW TV Team
14-02-2016 13:08
14-02-2016 14:51
@Anonymous User
Welcome to the forum.
I've just checked on my white box and Demand 5 seems to be working fine (X-Files episode 1 played no problems). Is it all episodes you try to play or just a particular one?
It might be worth rebooting your broadband router to see if that helps, and if not try a hard reset of your box (with box powered up press a pin into the reset hole on the back until you see the box restart itself. You'll need to re-enter your wifi and NOW TV account details)
14-02-2016 15:53
Andy thanks for your suggestions, it is all episodes and all shows. I get into the app and can see all episode information but when I try to view it says unable to view content please try later. I was able to view as normal up until 12th Feb but nothing since. I thought it was possibly linked to Demand 5 becoming my 5. I will reboot the modem and box as suggested and let you know how I get on. Thanks again
18-02-2016 12:06
Rebooting the now tv box with a pin worked - thanks for this info.
18-02-2016 12:11
@Anonymous User
Glad to hear you got it sorted 🙂