cancel
Showing results for 
Search instead for 
Did you mean: 
hallucinogenix
Regular 4

Demand 5 not working

Hi,  if possible please could somebody confirm whether 'Demand 5' is down at the moment as i'm just getting a message 'Unable to contact server - please try again'

-

It's not a major issue, but I would just like to confirm it's down so i don't waste time trying to getting it working.

-

Thanks in advance 🙂

0 Thanks
Reply
1 Solution

Accepted Solutions
hallucinogenix
Regular 4

Re: Demand 5 not working

Sorry, ignore me - it seems to be working again !

0 Thanks
Reply
206 Replies
hallucinogenix
Regular 4

Re: Demand 5 not working

Sorry, ignore me - it seems to be working again !

0 Thanks
Reply
kez5
Occasional Poster

Re: Demand 5 not working

I can't get ITV Player to show me more than 3 days of programmes - I want to watch something which was on a week last Friday - where is it?  It's showing on general ITV Player on the computer - but not through the box - I've done a hard reboot - and still the same 😞  Is it a general problem - or just me?

0 Thanks
Reply
artesea Legend 4
Legend 4

Re: Demand 5 not working

@kez5 it's a known design flaw in the app by ITV. Pick the latest episode of the show you want to watch. Once the adverts have finished hit pause and you'll see a list of all the other episodes from the last 30 days.

-----
I'm a Community Contributor not staff, so whilst I know a lot about the service I will be unable to help with any account issues.
Did you find this post useful, why not give some Thanks?
kez5
Occasional Poster

Re: Demand 5 not working

Thank you for that - I gave up at the adverts thinking it would just take me through to lastest episode - I'll try it tomorrow - I got too annoyed with it this evening and watched something else!!

0 Thanks
Reply
michcooke1
Occasional Poster

Re: Demand 5 not working

Still trying to get demand 5
Is there an issue as i keep getting a message saying contact my server.
Ive reset the box just incase & still nothing.
Ideas please
Thanks
0 Thanks
Reply
Highlighted
Ranj-S
NOW TV Team (Retired)

Re: Demand 5 not working

Hi @michcooke1

 

Thanks for posting. Are unable to view anything on the app? Or are you having issues getting the app? If you're having trouble viewing can you try deleting the app and then re-installing please.

 

Have you had any issues with any of the other apps? When resetting the box was it a hard reset of the box? If not then please try this by putting a pin in the hole at the rear of the box for 15 seconds then try again please.

 

Let us know how you get on.

 

Cheers

Ranj

NOW TV Team

Seanj
Occasional Poster

Re: Demand 5 not working

i am having problems with demand 5. it wont play any programmes.

 

 

0 Thanks
Reply
the-nadger Mentor 3
Mentor 3

Re: Demand 5 not working

@Seanj

 

Welcome to forum

 

As you probably know Demand5 is a Channel5 app and not provided by NOWTV - it's a Roku app

 

I use Demand5 a lot and it does sometimes have a mind of it's own with bad buffering at times

 

Try deleting and reinstalling the app


Please click on Thanks if I've helped. I'm a Community Contributor not staff.
Seanj
Occasional Poster

Re: Demand 5 not working

Thanks for your reply and advice.

 

 

0 Thanks
Reply