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Anonymous User
Not applicable

Dec 2019 update breaks app

My older iPad 2.0 (iOS 9 something) was working fine with the latest app until I 'updated' it with December's update.

 

Now it's unusable - homepage only shows a few sport panels, nothing else, browsing to other areas makes the app quit unexpectedly. I can't use it although I'm paying a monthly subscription.

 

How do I revert it back? Can NowTV just fix the app? Or test? Or notify users that it doesn't work for them BEFORE they update and break it? Or give me my money back?

 

Many thanks.

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

My recommendation is to jump onto Live chat

 

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help