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Advocate

Crashing on iOS 13.6 since latest update

I updated the NOW TV app to 10.14.0 on my 2019 iPad running iOS 13.6 and it keeps crashing when trying to open it. I’ve tried deleting and reinstalling, but the issue persists. Any advice? Thanks

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Legend 5
Legend 5

Re: Crashing on iOS 13.6 since latest update

@Chema 

 

Checked NowTV on the previous NowTV release on my 2016 iPad Pro on iPadOS 13.6 - running fine. Updated to 10.14.0; still running OK, though I only tried it for five minutes or so.

 

So not a universal problem....

 

Try uninstalling the app, powering down the iPad, waiting two minutes, powering up again, and reinstalling the app. What you did before, but maybe you didn’t include the power down? That might help.


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Re: Crashing on iOS 13.6 since latest update

Thanks for your suggestion. Unfortunately, I tried that and didn’t work. It might not be universal, but it could affect the non-Pro iPads. If someone with the same device doesn't experience the same issue (almost instant crash), then I’d try restoring the device.

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Legend 5
Legend 5

Re: Crashing on iOS 13.6 since latest update

@Chema 

 

My iPad has just offered me 13.6.1, the seemingly inevitable codicil to every Apple point release.

 

It might be worth downloading that and trying it, before going much further.


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Advocate

Re: Crashing on iOS 13.6 since latest update

The issue was fixed after the update, thank you.
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Advocate

Re: Crashing on iOS 13.6 since latest update

I have had the same issue with 13.6, updated to 13.6.1 and the Now TV app is still crashing during start up. Glad I am not paying for a service.. oh hold on, yes I am.

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