04-08-2018 21:34
Cant watch kids pass or entertainmentpass on our you view box via app just movies. Any suggestions?
Thanks very much
04-08-2018 21:51
Hi @Anonymous User
Unfortunately the YouView boxes doesn't support the nowtv kids, entertainment, sports or Hayu passes only nowtv movies on demand can be currently watched on the Youview boxes with a nowtv cinema pass,
This is going to change in 2019 where BT and Sky / Nowtv have agreed a cross platform service between them (doesn't help you at the moment if you own a BT box).
Here's a help guide on the current supported nowtv playback devices.
https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv