12-01-2021 15:37
Hi all, just downloaded onto an Amazon fire stick, when I try to sign in it doesn’t bring the sign in page up but a message of ‘ unable to load sign in, please try later
Solved! Go to Solution.
12-01-2021 16:38
Hi @Anonymous User
A couple of people have reported this on the Community Forum since the release of the NowTV App on certain Fire TV devices.
i am assuming you are not using a generation 1 Fire Stick (not supported) and you are not based in the Republic of Ireland, where ROI customers will be getting the NowTV App on Fire Sticks sometime 2021 from what i have read.
Also if using a VPN, make sure it's set to UK if you are a UK customer or temporary disable it.
12-01-2021 16:38
Hi @Anonymous User
A couple of people have reported this on the Community Forum since the release of the NowTV App on certain Fire TV devices.
i am assuming you are not using a generation 1 Fire Stick (not supported) and you are not based in the Republic of Ireland, where ROI customers will be getting the NowTV App on Fire Sticks sometime 2021 from what i have read.
Also if using a VPN, make sure it's set to UK if you are a UK customer or temporary disable it.
30-01-2021 17:53 - edited 30-01-2021 17:54
IM also having the same problem with my new JVC fireTV, Ive found the app (I assume its called Access Now Tv?) and I know my login details are correct, but it just wont let me in.. Very frustrating
30-01-2021 17:59
Hi @Anonymous User
The App called "Access NowTV" is nothing to do with NowTV.
The NowTV App has a yellow background with red text inside the box saying "NowTV".
See if your JVC television is one of the compatible models in this screen shot below for UK customers.
30-01-2021 20:01
thanks so much. It was the only one I could find and yes, my TV is compatible
30-01-2021 20:06
Hi @Anonymous User
So your JVC television is one of the three model and screen sizes on the screen shot that i posted ?
Also i am assuming you are based in the UK.
Not familiar with JVC Fire TV's and would have thought when doing a search in the Fire TV Apps Store the NowTV App would show available to download.
I am assuming your TV is set to the UK region and you are not using any VPN on either the television or your Router ?
If using a VPN, see if disabling it makes any difference.