Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Can’t access now tv on Samsung tv

Every time I try and access now tv through my fire stick app on Samsung tv, it states “unknown page error- somethings not right. Give it a moment or check internet connection.” I have checked internet connection and it is fine. Any ideas what I should do? 

Legend 5
Legend 5

Hi @Anonymous User 


Does removing the NOW App and downloading a fresh version make any difference on your Fire Stick ?

Legend 5
Legend 5

@Anonymous User @schnapps 

If it helps I had to update my fire stick for any apps to work today. 

Could be a result of the update needing to be performed?

FYI that I do not work for NOW, just a NOW customer trying to help