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Anonymous User
Not applicable

App not working

My App isn’t working on my Tv. Asked my daughter and she can’t view anything on her now tv app as well. 
just paid £9.99 for an entertainment pass and can’t watch anything! 😡😡

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

What device are you using to watch?

 

You’ve said TV, but can you be more specific. 

Is it a Now TV white box? Samsung TV? 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

I am watching on a Now tv stick. 
I have discovered this week that Now tv does not appear on my apps but when I go to App Store there is a green tick against it  suggesting I’ve got it.  To watch now tv I have to click on the Nowtv app in AppStore and then I can go to my list etc.
A complete pain!