11-10-2018 19:52
All4 has stopped working on my Sony TV. I used to watch it through the NowTV box but now it shows adverts but won’t play the actual content. It just gets to the end of the pre-programme adverts and says the programme is unavailable. Doesn’t matter which programme I choose, it always happens. I have checked that the system is up to date, which it is, but no joy. Any ideas? Thank you!
Solved! Go to Solution.
11-10-2018 20:02 - edited 11-10-2018 20:05
Hi @Anonymous User
Is there an option to delete the All 4 App on your Sony smart TV and then go back to the TV's App Store to re install it again ?
Other than that what happens if your switch the TV into standby and pull the power plug for a minute to see if makes any difference.
If no joy, perhaps try contacting Sony TV UK support for further assistance or guidance.
11-10-2018 20:02 - edited 11-10-2018 20:05
Hi @Anonymous User
Is there an option to delete the All 4 App on your Sony smart TV and then go back to the TV's App Store to re install it again ?
Other than that what happens if your switch the TV into standby and pull the power plug for a minute to see if makes any difference.
If no joy, perhaps try contacting Sony TV UK support for further assistance or guidance.
11-10-2018 20:26
Thank you. Discovered that NowTV content wasn’t working either. Restarted router and NowTV box and seems to have resolved. Thank you for taking the time to answer. All the best.
11-10-2018 20:29 - edited 11-10-2018 20:32
Hi @Anonymous User
Glad you got it sorted 👍👍👍😁
I also misread your post where i thought you was using the All4 App on your Sony Smart TV inbuilt Apps and not on your nowtv box 😉.
03-04-2019 18:45
Oddly, it only works if you sign out.
04-06-2021 14:25
The All4 app is not working on my NOW Tv stick. I tried many attempts to login. It would be much better if the app could just authenticate with a short code, like the other Tv apps.
I noticed something important after many login attempts, and checking my password. I went to MY APPS on my NOW Tv stick (home page). There you can find the Channel 4 app; where YOU CAN SEND FEEDBACK to the Channel 4 app by pressing the * (star) button.
Let us hope an update and better authentication is in the pipeline from the Channel 4 app. This may updated sooner if all you guys SEND FEEDBACK to the Channel 4 app by pressing the * (star) button (on MY APPS).