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Anonymous User
Not applicable

‎15-06-2020 19:15

All 4 pp not working on my Phillips smart tv

Hi I've had my brand new TV now since the 9th and Ive hooked up my WiFi to the TV and everything works but all 4 I have done a software update n no joy anyone help please? 

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1 REPLY 1
RoyB
Legend

‎17-06-2020 10:28 - edited ‎17-06-2020 10:29

@Anonymous User 

 

I can’t see where NowTV comes into this?

 

Even if they are your broadband supplier, this problem has been reported on many different TVs and many different ISPs, with the common denominator only ever being All4,

 

But to eliminate your ISP, or to implicate them, set up a WiFi hotspot on your smartphone, switch the Philips (sic) TV to that, and see if All4 starts working or not.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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