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Advocate

All 4 app not working

My All 4 app is not working on my Now TV (white) box. Every time I click on it it shows the loading bar along the bottom, and just as it looks as though the apps loaded, it brings me back to the 'My Apps' screen. I've tried switching it on and off, tried resetting my router and I've checked for system updates, but nothing has worked so far. Is anyone else having this issue or have any other suggestions on how I might fix it?

83 Replies
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Newbie

Re: All 4 app not working

I’ve got the same problem as well. Tried everything and just watching all4 on my laptop. Must be now tv fault 

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Newbie

Re: All 4 app not working

Same here, was working fine last night but tonight we just get the loading bar then blank screen. IPlayer works ok so assuming it’s just the all4 app on nowTV as it’s working on my phone! 

Hope NOWTV fix it soon! 

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Newbie

Re: All 4 app not working

I also have the same problem with All 4. It worked ok on Sunday evening and then when I tried to use it on Monday evening it wouldn't work. Exactly the same problem as other users.


@Cush14 wrote:

My All 4 app is not working on my Now TV (white) box. Every time I click on it it shows the loading bar along the bottom, and just as it looks as though the apps loaded, it brings me back to the 'My Apps' screen. I've tried switching it on and off, tried resetting my router and I've checked for system updates, but nothing has worked so far. Is anyone else having this issue or have any other suggestions on how I might fix it?



@Cush14 wrote:

My All 4 app is not working on my Now TV (white) box. Every time I click on it it shows the loading bar along the bottom, and just as it looks as though the apps loaded, it brings me back to the 'My Apps' screen. I've tried switching it on and off, tried resetting my router and I've checked for system updates, but nothing has worked so far. Is anyone else having this issue or have any other suggestions on how I might fix it?


 

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Advocate

Re: All 4 app not working

Mine not working either white box

now tv people can you please respond 

tried all resets etc and other apps still working.

any ideas and can you fix ASAP 

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Newbie

Re: All 4 app not working

I have exactly the same problem as others have described with the All 4 app not working on my white Now TV box.  Like others I have wasted time switching box and router on and off, doing resets of the Now TV box, etc to no effect.  All the other apps seem to work, just not the All 4 one.  Please fix this soon, Now TV! - we don't pay our subscriptions to your service for you to let a major channel catch-up service remain out of use for most of a week (so far)

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Advocate

Re: All 4 app not working

I am having exactly the same problem....    HELP!!!!

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Newbie

Re: All 4 app not working

My grandparents are having the exact same problem does anyone know when this will be fixed as this is the only way they watch tv. 

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Advocate

Re: All 4 app not working

Hiya

 

I'm having the same problem, just when you think All 4 has loaded, it takes you back to the main Home screen, very frustrating.

 

I've tried updating the NowTV box and all the other suggestions, but still it isn't working.

 

When will this be fixed NowTV?

 

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Advocate

Re: All 4 app not working

I’m also having the same issue - very frustrating! 

Ive deleted the app and reinstalled it, switched the router on and off, checked the now tv software is updated but still no joy.  All4 won’t load and hasn’t done for almost a week now. 

 

Now TV when will this issue be resolved?