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Anonymous User
Not applicable

4 OD log in error

Whatever I try, I get login error when logging into 4OD. I've tried changing my password and opening a new account always the same message. Two days now. Any tips to resolve the issue?
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5 Replies
caseyb1993
Legend 5
Legend 5

Re: 4 OD log in error

Hello @Anonymous User 🙂

 

Just to be clear, are you using a Channel 4 log in and not your NOWTV login details?

 

Have you tried uninstalling and reinstalling the app?

 

I know lately some All4 apps have had problems (according to my PlayStation 3 app anyway.)

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable

Re: 4 OD log in error

Thanks

No, the idea of the wrong login would be a simple solution but sadly it's not that simple this time.

I'll try your tip about reinstalling as I hadn't thought of that one and if that works I'll accept as a solution for you.

Thanks for trying.
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Nik-Nakz
Observer

Re: 4 OD log in error

Hi

have you managed to fix this issue?

I have also had the same problem and nothing works; I deleted the app and then waited over a week in case it was a technical error needing to be fixed but still it says login error. 

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Danzi
Mentor

Re: 4 OD log in error

currently having this problem. Was there any solutions achieved?

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gavs82008
Legend 5
Legend 5

Re: 4 OD log in error

@Danzi 

Have you tried to delete and reinstall the app?

 

You could always unplug the router and device for a few minutes.

 


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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