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Anonymous User
Not applicable

new to broadband

new to all this, but i ordered super fibre and when my hub2 arrived  on the front of the booklet it says welcome to brilliant broadband which is the slowest.

3 REPLIES 3
Anonymous User
Not applicable

impossiblet o contact NOW other than phoning, i suffer anxiety and struggle to speak to people

gavs82008
Legend 5
Legend 5

@Anonymous User 

You can email support. See below picture for the email address.

gavs82008_0-1670339124387.jpeg

 

 

FYI that I do not work for NOW, just a NOW customer trying to help
Jayach
Elite 3

It's exactly the same router for all the services at Now. I wouldn't worry too much until it is up and running.

Did you have any other communications from Now (emails etc) which state what service you signed up to.