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Karen2020
Advocate

broadband entertainment package

I am a current BT customer but want to sign up for the entertainment broadband but it is asking if I want to keep my current landline number. Do I still have to pay line rental to BT or do you do broadband only deals?

3 Replies
gavs82008
Legend 5
Legend 5

@Karen2020 

With NOW they ONLY offer broadband with landline, which of course you don’t need to have a handset plugged in. Much like my existing BT fibre 250MB where I can use my landline if I had a handset.

If I were you, sign up for the entertainment membership with NOW direct and keep your BT broadband. On cancellation you’ll constantly get retention offers, which is why I’ve been paying £4.99 for about 12 months.

FYI that I do not work for NOW, just a NOW customer trying to help
gavs82008
Legend 5
Legend 5

@Karen2020 
Have a nosy at the broadband section and see what deals are about.

https://www.nowtv.com/broadband

Alternatively you can call the team to see what’s available.

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412518
FYI that I do not work for NOW, just a NOW customer trying to help
RoyB
Legend

@Karen2020 

I think you are trying to switch from BT Broadband to Now Broadband?

In which case, Now will entirely take over your existing line

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.