Well, this is embarrassing… We're not sure what happened there. Please try selecting your offer agai

[Slikrik]

Well, this is embarrassing… We're not sure what happened there.

Please try selecting your offer again.

keep getting this message when selecting an offer on my account.

now tv please respond - i' m trying to give you more business. start a direct conversation with me to fix this or i will quit

[schnapps]

Have you tried another internet browser or another device when attempting to take up the NowTV offer ?

Also assuming your bank card on the NowTV system is up to date.

[Slikrik]

yes i've tried both these things. 

can someone from now tv please initiate direct contact with me, chat discussion to fix this would be great. 

otherwise, i ll have to leave.

[36deedee · Accepted solution]

This is a customer to customer forum your best bet would be to head to the now tv online chat service 

[schnapps]

Hi @Slikrik 

if the issue is with regards to a NowTV TV offer, then live chat would be your point of call (click on the green chat online button in this link page below).

https://help.nowtv.com/article/how-to-submit-a-complaint 

Should it be NowTV Broadband related then there is a number of places on your NowTV Broadband online account to find their telephone number.

[Slikrik]

updating bank card details did the trick. thanks