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Slikrik
Mentor

Well, this is embarrassing… We're not sure what happened there. Please try selecting your offer agai

Well, this is embarrassing… We're not sure what happened there.

Please try selecting your offer again.
 
keep getting this message when selecting an offer on my account.
 
now tv please respond - i' m trying to give you more business. start a direct conversation with me to fix this or i will quit
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36deedee
Expert

Re: Well, this is embarrassing… We're not sure what happened there. Please try selecting your offer

This is a customer to customer forum your best bet would be to head to the now tv online chat service 

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5 Replies
schnapps
Legend 5
Legend 5

Re: Well, this is embarrassing… We're not sure what happened there. Please try selecting your offer

Have you tried another internet browser or another device when attempting to take up the NowTV offer ?

 

Also assuming your bank card on the NowTV system is up to date.

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Slikrik
Mentor

Re: Well, this is embarrassing… We're not sure what happened there. Please try selecting your offer

yes i've tried both these things. 

 

can someone from now tv please initiate direct contact with me, chat discussion to fix this would be great. 

 

otherwise, i ll have to leave.

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36deedee
Expert

Re: Well, this is embarrassing… We're not sure what happened there. Please try selecting your offer

This is a customer to customer forum your best bet would be to head to the now tv online chat service 

View solution in original post

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schnapps
Legend 5
Legend 5

Re: Well, this is embarrassing… We're not sure what happened there. Please try selecting your offer

Hi @Slikrik 

 

if the issue is with regards to a NowTV TV offer, then live chat would be your point of call (click on the green chat online button in this link page below).

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

 

Should it be NowTV Broadband related then there is a number of places on your NowTV Broadband online account to find their telephone number.

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Slikrik
Mentor

Re: Well, this is embarrassing… We're not sure what happened there. Please try selecting your offer

updating bank card details did the trick. thanks