28-02-2019 20:12
Hi
I am trying to sign up to Brilliant Broadband + Entertainment package.
When I search through a comparison site, this package shows up but when I enter my post code I am only offered Fab Fibre or Super Fibre and the Brilliant Broadband is greyed out.
I don't want fibre!
I hope this is not because I am not new to Nowtv, I have had the tv passes before but I have never had Broadband through Nowtv.
Any help appreciated.
28-02-2019 20:17
Hi @Anonymous User
See if live chat can assit you on this matter.
Link here to live chat.
28-02-2019 20:42
Thanks for the advice, schnapps
Unfortunately, nobody seems to want to chat - get a message to say there's a connection problem!
Have sent a message instead, hoping for a prompt reply.
28-02-2019 20:47
Hi @Anonymous User
I would try a different browser with your ad blocker switched off if you wish to contact live chat.
Where i tend to use MS Edge when i contact them with no problems.
A few people have mentioned in the past that they can't seem to get through to live chat with Chrome.