11-10-2018 24:25
I bought my nowtv broadband through topcashback and it didnt track so I was submitting a manual claim and it says the order number starts 4M which is what they need but the one i have been given by now tv doesnt start like that. I have spoke to customer services on here via live chat a few times and they have yet to give me this order number. Any ideas?
03-11-2018 8:17
I am in the same situation, without an order number and unable to claim.
As I'm still in the cooling off period, maybe it's best I go back to EE.
This is a con.
08-11-2018 14:26
Did you manage to get an order number? I am in the same situation
08-11-2018 16:52
Hi @Anonymous User
I am sure that i read somewhere on the forum, that the account number shown on your broadband confirmation email received from nowtv would act as an order number.
Can't find the forum thread where i read it from unfortunately.
20-03-2019 11:36
Hi there
Can anyone who needed a 4M reference to proceed with a cashback claim tell me if it was ever succesful?
I have at no point been given one and yet took out a Fab Fibre contract. Who can help with this?
thanks
21-03-2019 16:02
I think I just used my order number and got the cashback eventually
21-03-2019 16:02
Sorry I meant account number!