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KeithRatcliff
Advocate

Re: Tesco £50 voucher

timed out by employee Donnavon on the messaging service when trying to ask her to sort it out. Account has been opened for more than 60 days and subsequently my password needed to be reset to get back in. This is weird and warrants a trustpilot review I think. At least as a bonus I received a virtual badge and a spammy email for my first community post! 

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Bdz1
Advocate

Re: Tesco £50 voucher

How would you go about contacting someone about them who would be the best person to call? I was supposed to get mine 6/7 months ago now I even emailed someone who was recommended and they stopped replying 😶😂🤦🏼‍♀️
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J4key
Mentor

Re: Tesco £50 voucher

You won’t get anywhere with NOWtv. Send an email to uk-nowtv(at)awin(dot)com quoting your account number and https://gift.wegift.io/files/f/UF-QMXGDZ3X/NowTV_Broadband_TCs.pdf or details of the relevant offer that you signed up to.

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Bdz1
Advocate

Re: Tesco £50 voucher

That’s where I sent the emails too and they stopped replying to them 🙄 guess I’m not getting it then haha
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J4key
Mentor

Re: Tesco £50 voucher

Tell NOWtv you will be escalating your case to CISAS (alternative dispute resolution).

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Liz-2
Scholar

Re: Tesco £50 voucher

Hi I tryed that aswell no good !!!!!😊
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J4key
Mentor

Re: Tesco £50 voucher

Then you should contact CISAS if the issue hasn’t been resolved 8 weeks after your complaint to NOWtv. Good luck!

J4key
Mentor

Re: Tesco £50 voucher

Note that the email address I posted is slightly different to an email that has previously been posted on this or a similar thread.

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Liz-2
Scholar

Re: Tesco £50 voucher

Ok I will try thank you 😊
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Liz-2
Scholar

Re: Tesco £50 voucher

Thank you
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