I went through complaints with Now Tv and got my Tesco voucher 2 days later. Don’t waste your time with ‘chat’ or normal enquiries... go straight to complaints!
https://help.nowtv.com/gb/complaints but uk-nowtv(at)awin.com are more responsive.
I have but recieved my M and S voucher either but have contacted them today. If I do not get a reply I will be lodging a complaint to the ombudsman, as it is false advertising! I wouldn’t have had broadband with now tv without the voucher incentive
If anybody is still waiting for their voucher then google 'actionfraud' and complete a report.
@Anonymous User wrote:Sorted, finally.
So, I was having the same problem. Signed up for £50 tesco voucher on 20th August. Said I’d have it within 60 days, when this passed I was told within 90 days lol. This passed along with my emails to wegift who make out like they’re nowtv in their communication so I called nowtv threatening to go to ofcom and asa.
I was told to email
[email removed]
and complain to them. They emailed me within hours asking for my account number. I gave them this and this morning I’ve received my voucher in the post.
So, not a scam as I started to think but shame on you nowtv for knowing of your customers’ hassle and not actively helping us.
Hi. I did notice that and it was in my next post. They delete email addresses automatically.
uk(hyphen)nowtv(at)awin.com
That was the address, replace the words in brackets with symbols - @ it’s the only way I get away with typing an email address on here lol.