I am becoming very frustrated as I signed up for the £50 voucher - seen on Martin Lewis . I have used live chat umpteen times . I can’t find a call number ... it does state on the original offer that it would be £16 per month or £20 pm with the voucher. I don’t think there is any offer ???? And I don’t think I should be paying £20 pm for an offer I won’t get!!
Did you manage to get anywhere with this as I'm having the same problem. I was sent an email confirming my voucher would be sent out 60 days after purchase of NOW broadband. That was over 3 months ago .. Messages sent to Now but no reply