No cashback after 6 months

[Anonymous User]

I am a relatively new NowTV broadband customer, having started my contract 6 months ago. 

I joined NowTV because my overall contract cost was significantly lowered by an £80 cashback offer provided by Quidco. It was supposed to be paid out on the 25th November but there's no sign of it because Quidco haven't received payment from NowTV. Quidco say there is nothing they can do until NowTV pays them.

6 months is an unacceptable time to wait - when is it going to get paid?

[ukbobboy]

@Anonymous User 

Send your query to the following email address:

UK Bob

[gavs82008]

@Anonymous User 

You can either email Now TV using the address @ukbobboy kindly provided, or you can call the broadband team to discuss. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

Number on above link 0800.......

[Anonymous User]

they don't pay anybody, the same as me

[gavs82008]

@Anonymous User 

You have serval methods of getting in touch with Now TV from myself and @ukbobboy