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Anonymous User
Not applicable

No Loyalty

I already subscribe to Now TV Entertainment, Movies and Kids. I phoned up to also add broadband and a phone line to my account. I found an offer online for Broadband, Phone and Entertainment for a slightly discounted price however when I phoned up to order I was told this deal is for new customers only. I know alot of companys do this but common guys are you really gonna loose me as a broadband customer for the sake of a couple of pound a month. Ive been a customer for years where is the deal for loyal customers who have been keeping your lights switched on ???

2 Replies
ukbobboy
Legend

@Anonymous User

 

                                               Loyalty in the 21st Century

Sheep Shearing (Loyalty).jpg

 

 

 

 

 

Andy
Legend 5
Legend 5

@Anonymous User As a broadband customer you should be entitled to a £3pm discount on your entertainment and cinema passes. More info here

https://help.nowtv.com/article/what-is-now-broadband

In addition you might want to look out for other existing customer offers appearing on here https://www.nowtv.com/offers from time to time or on the usual 'offer sharing' websites. Some users also get discounted offers when they go to cancel a pass which might beat the £3pm broadband discount.


NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.