New customer different prices

[designguy93]

Hi all,

I'm looking to get one of the broadband packages, however, when I choose the one that says £23 per month under the order summary it says my monthly cost would be £32 and the one that says £24 a month its says £35 as my monthly cost in the order breakdown.

Is anyone able to help me understand why it's giving 2 different prices?

[schnapps]

Hi @designguy93 

You will be better off phoning the NOW Broadband Team using the telephone number in this link page below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

[schnapps]

Hi @designguy93 

I have just been over on NOW Twitter and it looks like their telephone helplines are down (according to a NOW Tweet).

Try the telephone number and if it doesn't go through, either try later on or send them a message using the web form which you can find on my link that i posted.

[ukbobboy]

@schnapps  @designguy93 

Hey Schnapps

Just checked out Sky/NOW help desk phone number, it's down for "essential maintenance".

Now ain't that a kick in the NAD (NAD Hi-FI, a world famous British Hi-Fi manufacturer).

UK Bob

[schnapps]

Hi @ukbobboy 

It's also now highlighted on the NOW Community Help Centre red service banner (see screen shot below).

[ukbobboy]

@schnapps 

Yeah, got it.

NAD less Bob