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Internet_User
Advocate

Cashback - missing not pending

Signed up for NowTV broadband through TopCashBack

Claim - faster pending , transactions should show within 24 hours they are pending.

 

Reality - No cashback pending, missing cashback claim lodged, never had a now TV or sky package in my life. 

Feel conned.

 

Time for a watchdog call? I wonder how many others are experiencing same issue?!

 

 

 

 

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gavs82008
Expert 2

Re: Cashback - missing not pending

@Internet_User 

Best to call the Broadband team.

 

When I was a Now TV broadband customer this is number I used to call them 0330 041 2460

 

If not I would then recommend using the Live chat.

 

https://help.nowtv.com/get-in-touch

 

1. NOW TV account & payments

2. Cancelling or renewing NOW TV Passes

3. Drop down 'How to get in touch'

4. Live Chat

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