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Cashback - missing not pending

Signed up for NowTV broadband through TopCashBack

Claim - faster pending , transactions should show within 24 hours they are pending.


Reality - No cashback pending, missing cashback claim lodged, never had a now TV or sky package in my life. 

Feel conned.


Time for a watchdog call? I wonder how many others are experiencing same issue?!





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1 Reply
Expert 2

Re: Cashback - missing not pending


Best to call the Broadband team.


When I was a Now TV broadband customer this is number I used to call them 0330 041 2460


If not I would then recommend using the Live chat.


1. NOW TV account & payments

2. Cancelling or renewing NOW TV Passes

3. Drop down 'How to get in touch'

4. Live Chat

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