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Advocate

Add broadband to account

Hi. I had a Now TV and broadband package a couple of years ago. Moved house and kept only the TV. Now moving again and want to get Now broadband in new house. Can’t get thru to anyone to discuss so only option seems to cancel my account and the TV passes I have subscribed to and start again? Is this what I am going to need to do? Thx

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Legend 5
Legend 5

Re: Add broadband to account

 

@Buffyonthenet 

Try giving the broadband team another phone?

 

There is also a free-from number you could call as a last resort, but beware there could be long waits. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

 

Or another option is online checking. 

https://www.nowtv.com/broadband

 

https://skyid.sky.com/signin/nowtv?successUrl=https%3A%2F%2Fsignup.nowtv.com%2Fbroadband%2Fchecker%2... 

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