29-06-2020 17:49
Hi. I had a Now TV and broadband package a couple of years ago. Moved house and kept only the TV. Now moving again and want to get Now broadband in new house. Can’t get thru to anyone to discuss so only option seems to cancel my account and the TV passes I have subscribed to and start again? Is this what I am going to need to do? Thx
30-06-2020 15:20
@Anonymous User
Try giving the broadband team another phone?
There is also a free-from number you could call as a last resort, but beware there could be long waits.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
Or another option is online checking.
https://www.nowtv.com/broadband