04-04-2023 9:20
After paying activation fee then cancelling my fee has not been returned as agent said it would be
04-04-2023 9:40
Because this is a customer to customer Community Forum, perhaps chase them up has a reminder by either using the web form on the link page below or send them an email from the address on this screen shot taken below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1