I signed up to NowTV broadband on the 18/08/18 under an offer where you get a £50 John Lewis Voucher. I have not received this yet, when should I expect to?
I got completed the registration for my Voucher the 16th August 2018. I received an emailed my giftcard was pending and then another email from Wegift saying it was confirmed and that I would receive it in the next 60 days.
It's been 6 months since then and haven't received anything! I want someone to look into this or i'm just cancelling my contract.
Hi Simon
i am still waiting for my £50 John Lewis voucher. My go live date was 28th jan 2019.
many thanks
I forgot to repost the link to the website for complaining to MSE provided by @Anonymous User:
I am a new Now TV customer but I have not received my £50 award yet.
@Anonymous User wrote:I signed up to NowTV broadband on the 18/08/18 under an offer where you get a £50 John Lewis Voucher. I have not received this yet, when should I expect to?
This is the same for me, I’m still waiting on my £50 argos voucher since November, I was told that I had to deal with the third party , but there is no info on the third party and who to contact, then I’ve been told it takes 60 days till I receive it, even though it’s been longer than 60 days. Then I was told they have sent the request to the back office! And I will receive my voucher in 5 days.... still waiting! This is a scam for sure to get you to join.
You won’t get anywhere with NOWtv. Send an email to uk-nowtv(at)awin(dot)com quoting your account number and https://gift.wegift.io/files/f/UF-QMXGDZ3X/NowTV_Broadband_TCs.pdf or details of the relevant offer that you signed up to.