02-11-2018 11:54
I signed up to NowTV broadband on the 18/08/18 under an offer where you get a £50 John Lewis Voucher. I have not received this yet, when should I expect to?
11-02-2019 18:18
Hi Simon,
I have experienced the same problem and have yet to receive my John Lewis voucher despite signing up to NowTV on 25 October 2018. I received an email on that date stating the following:
Thank you for completing your purchase with Now TV.
Your John Lewis Gift Card is now pending, and will be available to claim after the purchase has been verified.
Details of how to receive your gift will be sent to the email address provided within 60 days from your purchase.
Despite complaining to customer service a month ago, I haven't heard anything from them
18-02-2019 17:21
I got completed the registration for my Voucher the 16th August 2018. I received an emailed my giftcard was pending and then another email from Wegift saying it was confirmed and that I would receive it in the next 60 days.
It's been 6 months since then and haven't received anything! I want someone to look into this or i'm just cancelling my contract.
30-05-2019 16:44
Hi Simon
i am still waiting for my £50 John Lewis voucher. My go live date was 28th jan 2019.
many thanks
28-06-2019 16:38
28-11-2018 10:10
I forgot to repost the link to the website for complaining to MSE provided by @Anonymous User:
24-01-2019 17:29
I am a new Now TV customer but I have not received my £50 award yet.
27-01-2019 15:27
@Anonymous User wrote:I signed up to NowTV broadband on the 18/08/18 under an offer where you get a £50 John Lewis Voucher. I have not received this yet, when should I expect to?
This is the same for me, I’m still waiting on my £50 argos voucher since November, I was told that I had to deal with the third party , but there is no info on the third party and who to contact, then I’ve been told it takes 60 days till I receive it, even though it’s been longer than 60 days. Then I was told they have sent the request to the back office! And I will receive my voucher in 5 days.... still waiting! This is a scam for sure to get you to join.
15-02-2019 17:14
You won’t get anywhere with NOWtv. Send an email to uk-nowtv(at)awin(dot)com quoting your account number and https://gift.wegift.io/files/f/UF-QMXGDZ3X/NowTV_Broadband_TCs.pdf or details of the relevant offer that you signed up to.