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Anonymous User
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12 Month Ent Pass with new Broadband

Hi

I've ordered a BB and been redirected to page with a 12 month ent Pass for 4.99 however didnt manage to get it as my laptop crashed. Now on my account I cannot see this offer anywhere ?

 

Cheers

6 REPLIES 6
Anonymous User
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So spend two hours on chat and achieved completly nothing apart from each department transferring me to each other, i did two rounds.

 

Customer service is complete disgrace.

Anonymous User
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I have a similar issue however I was told I will get an email within 48 hours but I didnt receive anything. Today every time online help try to transfer me they cut me off!

Anonymous User
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I totally agree

Anonymous User
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Same thing just happened to me today!

Anonymous User
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I spoke to someone called Caolan on the online help and they sorted it out for me, extremely helpful when compared to the other times i have spoken to people on the online help!

Anonymous User
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Phone 03303323050 for offer code or chat on line