trying to apply vouchers

[Anonymous User]

Hi I am trying to apply a voucher but keep getting this come up on the page :-

You won't have full access to My Account while you're abroad.

You'll need to wait until you're back in the country where your account is registered to have full access.

Can anyone explain this as I am at home now 

[gavs82008]

@Anonymous User 

Instead of creating new threads on a customer forum, you should pay atttention to replies in your original thread. 

https://community.nowtv.com/t5/Offers-Vouchers/Voucher-not-accepted/m-p/547163#M8374

For an alternative you can fill this form out.

https://help.nowtv.com/complaints/tv

[schnapps · Accepted solution]

And another started thread here

https://community.nowtv.com/t5/Off-Topic-Chat/voucher/m-p/547179#M18268

@Anonymous User

Looking at your latest problem now with the voucher code are you using a VPN and if so try setting it to the UK or temporarily switch it off. 

Have you been abroad recently with the device you are trying to apply the voucher code on, if so check that your device settings are set back to the UK. 

Also sometimes re entering your bank card details on the NowTV system on your online account may remove this new error message.