05-05-2019 11:17 - last edited on 11-06-2019 12:38 by Simon-J
i applied my voucher for skysports mobile (5 months) on the 4th April. Now (5th may)the only channel i can get is skysports news, but that is because of the entertaiment pack both of which were won in mcdoalds monopoly game.
its looks like to me now tv have only allowed 1 month on the skymobile instead of the 5 months . i tried resubmitting my voucher to see if it would unlock the pass but nothing,
its must be a NOWTV issue which needs resolving.
can anyone help here as i still have another 4 months of skymobile left.
i do have the original email from mcdonalds
mark
05-05-2019 12:32
Check you applied the pass.
My Account -> Bills & Payments -> View Previous Payments
05-05-2019 15:18
I have been watching skysports mobile for a month since I first applied the voucher. However it no longer appears in my active passes. Hence it’s cut off 4 months early. The winning prize was for 5 months but has only lasted for 1 month. Thanks for your assistance but application on the voucher is not the issue
05-05-2019 18:02
Same problem here, ran out after a month what gives?
12-05-2019 13:38
Same problem for me. On line chat not working eaither.
12-05-2019 20:44
See my theory here in a slightly more complex situation, but I bet it’s the same problem.