14-09-2020 20:23
Hi. I have added a vouched to get sky sports for a month. However when i click the sports section and pick a channel it then goes to paynent page asking which offer do i want to pay for
Solved! Go to Solution.
14-09-2020 20:26
Hi @Anonymous User
What type of Sports Pass voucher have you applied to your account ?
Is it a full blown month sports pass or a mobile sports pass ?
Also what playback device are using when attempting to watch your sports pass on ?
14-09-2020 20:26
Hi @Anonymous User
What type of Sports Pass voucher have you applied to your account ?
Is it a full blown month sports pass or a mobile sports pass ?
Also what playback device are using when attempting to watch your sports pass on ?
14-09-2020 20:29
Hi thanks for that @schnapps its is a sky sports mobile full month pass i got off Nike when buying some trainers. I habe tried it on my playstation and mobile phone. Both are not working.
14-09-2020 20:33 - edited 14-09-2020 20:37
Hi @Anonymous User
With a mobile sports pass you can only use it on a smartphone (nothing else).
Plus you are restricted to only five channels which are Sky Premier League, NFL (Action), Arena, Racing (Horses) and News.
See if the mobile pass plays on a smartphone when trying Sky Sports Premier League for example using the NowTV App on your smartphone and not using an internet browser.
If no joy, try deleting the NowTV App and download a fresh NowTV App from your smartphone Apps Store.
14-09-2020 20:40
Thank you. @schnapps
14-09-2020 20:43
Hi @Anonymous User
Did the mobile pass work with your smartphone when watching any of the five Sky Sports Channels that i listed in my previous post above ?
Or is it still asking you to buy a Pass on any of the five sports channels ?
14-09-2020 20:44
@schnapps Thank you very much. Its worked on my smartphone. The five channels u said.
14-09-2020 20:48
Hi @Anonymous User
Just remember if you don't want to continue to use the mobile pass after the Nike voucher is up, that you cancel the pass fully to stop the pass auto renewing each month.
With a month pass i tend to cancel them a couple of days before the voucher is about to finish on my account.
Anyway glad you got the mobile pass running 👍.