Hi @Anonymous User @LBA
Bit of a long shot, have you tried to sign out of the NowTV App, then power down your Samsung TV at the mains outlet, then switch back on your television and try signing back into the NowTV App to see if it accepts your one week sports pass.
Had same problem - Turned off at mains then turned on - NO GO
Logged out then in - NO GO
Then - Moved pointer down to the Sky Sports option box - then scrolled down to GP and NOW it works. Phewww !
Often have a problem logging in. Normally switching off then on at mains works.
Have learned to attempt to switch on for a GP well in advance of the start.
Sort it out, please, NOW - We pay you enough !
Head onto live chat and see what a member of NOW staff can do to help. Just make sure to click “chat online”.